Today, more so than ever, your business needs to be agile to respond to customers quickly, day or night, and your employees need to be equipped to handle a constant flow of queries across multiple channels.
In this new digital age we live in, faster response times can be a key differentiator, helping you stay ahead of the competition in a crowded market.
Fully integrated with the award-winning Horizon hosted phone system, Horizon Contact is the cloud-based, integrated business communication and customer contact centre solution that simplifies customer interactions thanks to an extensive set of features:
Easy-to-use, manage and deploy
Customer interactions across email, voice, and chat
Advanced queue management
CRM integration
Enterprise-grade architecture
Don’t just take our word for it, get in touch today and one of our specialists will be happy to arrange a demo. Alternatively, give us a call and we’d be happy to arrange a meeting to understand the best solution for you and your business