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Horizon is a hosted business telephone service that resides in the cloud rather than in your office. It provides an extensive range of fixed and mobile telephony capabilities accessed through an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity. Horizon has
It’s a perfect way to deliver a great customer experience, you can quickly connect your customers to the right team, reducing their wait times and giving them any simple business information, like opening hours, without the need for a call. Speak to us about Horizon Chat. Customers like to talk and thanks to Horizon Contact
Did you know, after one minute of listening to a Music on Hold solution, 81% of customers thought they were waiting for less than one minute? Music on Hold helps keep your callers engaged and happy, whilst waiting for an operator. You can create bespoke messages too, so you can directly address the needs of
