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Why is Monitoring Remote Work So Useful? In an office environment, companies can monitor their employees to ensure they are consistently delivering the best work. Most businesses have crucial KPIs and metrics to measure, ranging from the number of calls answered, to first time resolution rates. Although having an employee monitoring system in place for
Teams grew exponentially in 2020 For Microsoft 365 users, Microsoft Teams is a central hub for collaboration that’s been growing in leaps and bounds over the past year. According to reporting in VentureBeat, the number of organisations using Teams increased from 50,000 in 2017 to 500,000 in 2020. By using Teams, organisations are collaborating more efficiently, no matter
Did you know, 62% of documents are still archived in paper form? Our people-first approach to digital transformation focuses on understanding your business processes and re-engineering them with security, sustainability and productivity in mind. Once we’ve mapped out the flow of information around your business, we can transform physical operations such as print and mailrooms.